The Portland Hotel Folkestone, Folkestone

My stay at the hotel was a bit mixed. The room I was assigned on the top floor was untidy and old, with last year's Christmas decorations still around. However, the staff were incredibly friendly and helpful, especially the young lady at breakfast. The location was great, right by the seafront, but there were some drawbacks like the dining area being in the basement without a view.

The hotel's rooms were clean and tidy, although a bit dated. The bed was comfy, but some issues like a mouldy smell and stained curtains made one of us prefer to sleep in the car. The service was extremely friendly and helpful, going out of their way to assist us. The location, right on the seafront, offered lovely views but could get noisy depending on events nearby. The dining experience, while basic, provided a good variety of continental options. Overall, a decent place to stay with some room for improvement.

I had a mixed experience at the hotel. The room definitely needs updating, and it wasn't serviced for 3 days, which was disappointing. However, the breakfast room presented a decent continental style spread. The location right near the coastline was a plus, but the lack of storage space in the room was inconvenient.